Return PolicyPlease notify us within 30 days of delivery to request return authorization. If the return is due to an order being damaged, defective, or incorrect, then we will arrange for prepaid return at our expense and issue full refund shortly after the return is received back at our warehouse. If the return is due to reason other than item being damaged, defective, or incorrect then customer is responsible for shipping costs incurred. Please note that while we do offer free shipping, the customer will be responsible for all shipping costs incurred on returned orders that are not damaged, defective or incorrect. Before returning a product, please obtain return authorization.
Mattress Return Policy: Mattresses are non-returnable if opened or taken out of their plastic wrapping., example below:
You may return any unopened Brand New product within 30 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable.