Items may be returned for a full refund, less shipping charges,
within 30 calendar days of the date they were shipped to you. Custom
ordered items and gift cards cannot be returned for a refund for any
In order to receive a refund for an item:
The item must be unopened and in new and resalable condition;
The item must have all original packaging, parts, and accessories;
If an item was in a plastic bag or shrink wrap when sent to you, it must
be unopened and still in the plastic bag or shrink wrap;
the item must not be a custom product or gift card.
You are responsible for the cost of return shipping and insurance., example below:
You may return any unopened Brand New product within 30 days of
your product`s shipping date. Shipping and Handling Charges are NOT
refundable. Please note that All returns must have an RMA#.
You may return all defective products (after receiving an RMA#)
for credit or exchange within 15 days from the date of shipment. If part
of a product is defective, please return the whole product, including
all manuals and accessories, in the original packaging. If one of these
terms are not met there will be up to a 20% restocking fee. If you
choose to return a defective unit for a refund, the shipping and
handling charges are non refundable.
Warranty is voided if serial tags, receiving numbers, product
stickers, or manufacturer seals have been removed, altered or tampered
with. Warranty is voided due to mishandling, improper use, or defacing
of the product.